Features Mtandao
What it does:Mtandao records comments, signal strengths, location data, and subscriber information and then sends it to Safaricom where we use the data gathered to optimize the network for the best user experience.
You can also run speed tests and view your device network metrics from within the app.Who its for:Customers who may be facing a poor network experience wherever they are can use Mtandao as a channel to report their issues direct to Safaricom.
How to use it:1.
Type in a complaint or comment2.
Select a complaint category3.
Submit your complaintAnd thats it!FutureUpdates to come soon!
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Mtandao in Action
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Available for Android 8.0 and above